Production Times and Shipping- UPDATE DUE TO COVID-19


PRODUCTION TIMES

A note about production due to COVID-19:
All Items are made to order and production times do not include shipping time. Currently it is business as usual and I am practicing careful hygiene and all parcels are wrapped with care. Small parcels will not lodged using photographs entering the street box for proof of lodgement until it is further scanned in. Large parcels will be scanned in at the counter. All tracking numbers are provided as usual. I am not responsible for delayed packages- you purchase at your own risk in terms of delivery times. 

I only stock small quantities of ready-made garments, so most items are made to order. Turnaround time is generally 2-3 weeks for production, depending on fabric colours in stock, designer prints and specialty fabrics. I try to keep all colours in stock but I may get low during busy periods and need to wait on further fabric deliveries from the supplier.

Please contact me if you need something in a rush as I always try to do what I can if I know the date of the event a gown is required for.

Ready to Send items are already made and ready to send within 1-3 days of purchase. 

SHIPPING

I ship from a rural location. the estimated delivery time for parcel post within Australia is 5-10 business days and express post is usually 2 business days to major cities. Please allow for delayed parcels due to the reduced mobility from Covid-19.

Please read the returns policy for information regarding items that are lost/damaged/delayed at the fault of Australia Post as I do have a strict returns policy. 

INTERNATIONAL SHIPPING NOTE

Worldwide shipping is returning soon.
Here are the standard delivery time estimates in business days.This is an estimated guide only, to metro areas in major cities and excludes time spent in customs. I am not responsible for delays at the hands of the postal services. 
International Economy- 10+ days. No tracking
International Standard- 6+ days. Includes tracking
International Express 2-4 days. Includes tracking and signature on delivery
Further information can be found in the post guide at auspost.com.au/international

Additional charges for taxes or customs clearance are to be paid by the recipient- I have no control over these charges. I am not responsible for delays caused by customs and clearance procedures. 

It is my legal requirement to fill out all customs forms accurately as per the value and description of items shipped. 

If you have any enquiries about your shipping please do not hesitate to contact me. 

x Ali

Bloom Maternity Gowns