Production Times and Shipping- UPDATE DUE TO COVID-19


PRODUCTION TIMES

A note about production due to COVID-19:
Made to Order production times do not include shipping time. I am not responsible for delayed packages- you purchase at your own risk in terms of delivery times. 

I only stock small quantities of ready-made garments, so most items are made to order. Production time is generally 2-3 weeks depending on fabric colours in stock, designer prints and specialty fabrics. I try to keep fabric colours in stock but I sometimes get low during busy periods so production time can take a little longer.

Please contact me if you need something in a rush as I always try to do what I can if I know the date of the event a gown is required for.

Ready to Send items are already made and ready to send within 1-3 days of purchase. 

SHIPPING

I ship from a rural location. the estimated delivery time for parcel post within Australia is 5-10 business days and express post is usually 2 business days to major cities. Please allow for delayed parcels due to the reduced mobility from Covid-19.

Please read the returns policy for information regarding items that are lost/damaged/delayed at the fault of Australia Post as I do have a strict returns policy. 

INTERNATIONAL SHIPPING NOTE

Worldwide shipping is returning soon.
Here are the standard delivery time estimates in business days (not allowing for Covid delays). This is an estimated guide only, to metro areas in major cities and excludes time spent in customs. I am not responsible for delays at the hands of the postal services and do not allow returns for delayed parcels. 
International Economy- 10+ days. No tracking (this service is currently not available)
International Standard- 6+ days. Includes tracking
International Express 2-4 days. Includes tracking and signature on delivery
Further information can be found in the post guide at auspost.com.au/international

Additional charges for taxes or customs clearance are to be paid by the recipient- I have no control over these charges. I am not responsible for delays caused by customs and clearance procedures. 

It is my legal requirement to fill out all customs forms accurately as per the value and description of items shipped. 

If you have any enquiries about your shipping please do not hesitate to contact me. 

x Ali

Bloom Maternity Gowns